Shipping policy
Shipping Policy – Fre3dom
At Fre3dom, we’re committed to getting your order to you quickly and safely—because we know you're excited to wear what you've picked. Below are the details of our shipping process so you know what to expect.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you’ll receive a confirmation email with tracking details.
During high-volume periods (sales, product launches, or holidays), processing may take slightly longer, but we’ll always keep you updated.
Shipping Rates & Delivery Times
We currently ship nationwide and internationally.
| Destination | Estimated Delivery Time | Shipping Rate |
|---|---|---|
| Domestic (Local) | 2–5 business days | Calculated at checkout |
| International | 7–14 business days | Calculated at checkout |
Note: Delivery times may vary depending on your location and chosen shipping method.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email so you can follow your package every step of the way. Please allow up to 24 hours for the tracking link to become active.
Shipping Partners
We work with trusted carriers such as DHL, FedEx, USPS, and local couriers to ensure your package arrives safely and on time.
Customs & Duties (International Orders)
International customers are responsible for any customs fees, import duties, or taxes that may apply in your country. Fre3dom is not liable for delays due to customs processing.
Shipping Issues or Delays
If your order is delayed, lost, or arrives damaged, please contact our support team at support@fre3dom.com within 7 days of the estimated delivery date. We’ll work with you to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. Fre3dom is not responsible for orders shipped to incorrectly entered addresses.
If you have any questions about our shipping policy or need help with an order, feel free to reach out. We're always happy to assist.
Live Freely. Dress Freely.
— Team Fre3dom